一、华为采购组织结构
供应商合作向导
Huawei Supplier Cooperation Guide
华为采购致力于营造透明、高效和公平的商业环境，帮助供应商简单高效地与华为合作。
Huawei's procurement department is committed to creating a transparent, efficient, and fair business climate to help suppliers cooperate with Huawei in a simple and efficient manner.
二、华为采购分层分级的决策模式
三、供应商常见问题和诉求FAQ
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Q1：如何能成为华为供应商，要经过哪些步骤？
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A1：
1.华为基于业务采购需求，结合现有资源满足情况启动供应商引入。
2.华为根据行业排名、合作意愿等综合因素主动识别潜在供应商名单，有合作意向的伙伴也可通过华为官网（https://scs.huawei.com）登记潜在供应商信息。
3.华为按品类维度设置不同的供应商准入门槛。满足准入门槛的潜在供应商经过华为供应商Sourcing和供应商认证等流程和环节的评估后，有机会成为华为正式供应商。
Q2：华为供应商体系认证有哪些步骤？现场体系审核后多长时间通知结果？
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A2：
1.华为供应商体系认证主要有供应商自检、现场体系审核、体系评审组集体决策等步骤，详见下图。
2.华为供应商体系认证需通过体系认证的标准和要求，包括质量体系、工艺制程、社会责任职业健康与安全、网络安全等。
3.由华为采购SQE以邮件方式通知供应商认证结果，具体通知时间根据认证情况及供应商整改情况有所差异，一般现场体系审核完后三周内。可联系对应SQE咨询认证结果。
Q3：供应商认证完成以后，如何参与华为项目？已经通过认证的物料怎样才能获得PO？
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A3：
1.供应商认证完成后，华为根据项目需求，开展相应的物料选型认证，确保供应商提供的物料满足需求规格要求。
2.通过物料选型认证后，华为根据项目实际需求开展供应商选择，从技术、质量、成本等方面综合评估，公平公正地选择最佳供应商，根据决策通过的供应商选择结果签订合同及下发PO。
3.供应商选择遵从“采购决策组织集体决策，决策过程存档；规则在前，执行在后”，确保公平、公正、决策透明。
4.如长期未参与项目，可联系华为采购对口责任CEG咨询。
Q4：按合同约定完成交付后，付款前有哪些关键节点？常见有哪些影响付款的因素？
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A4：
1.根据双方合同约定，完成物品/服务的验收及开票后，华为在赎期届满后的首个集中付款日完成付款。
2.通过验收和完成开票是付款的两个必要关键前提。
3.供应商可通过e-Supplier系统https://scs.huawei.com/supplier自助查询验收、付款状态。
Q5：如何通过华为更多品类的认证，扩大和华为的合作规模？
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A5：
1.供应商首先应做好现有品类和项目的交付和质量保障，这是同华为扩大合作的前提。
2.华为会根据业务需要，审视品类资源池拓展需求，启动相应的供应商Sourcing及认证，结合供应商层级审视，优先给与战略/优选供应商更多合作机会。
3.供应商通过认证后，视项目需求有机会开展跨品类合作，扩大合作业务和规模。
Q6：华为研发、交付等人员未经过采购TQC，要求对产品做变更，我司应该如何处理？
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A6：
1.所有PCN（产品变更通知）以华为IT系统（eSupplier）最终发布或TQC提供的结论为PCN流程的生效结论。供应商不应接受和执行任何通过其他途径传递的变更结论通知（包括华为研发、交付等非TQC人员的通知等）。
2.如收到华为研发、交付等非TQC人员单方面提出的变更要求时，应及时知会华为TQC，由TQC组织华为内部启动正式PCN评审和验证，验证完成后会反馈PCN处理结论。
3.SPCN变更包含但不限于器件停产、功能更改、性能更改、外观更改、工艺更改等。如需提交SPCN申请，变更申请单中应至少包含PCN文档编号、变更说明、变更处理方案、变更相关文档/数据、变更通知单、变更相关的日期等信息。
（备注：SPCN: supplier product change notification 供应商产品变更通知）
4.供应商如出现违反《PCN协议》规定的行为，将根据《供应商质量及环保问题赔偿协议》中的条款约定提供赔偿金或支付违约金。
Q7：华为采购物料是否会指定下层供应商？如果指定，如何传递信息？
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A7：
1. 华为公司向一级供应商采购，原则上不指定二级物料/供应商。
2. 除华为采购对口责任CEG正式向一级供应商书面（eSupplier系统/邮件/协议等）发布的二级物料/供应商外，其余任何形式（包括但不限于华为图纸/规格书上标注的厂家及型号、采购/研发及相关业务部门以个人名义口头、电话、邮件等形式直接或间接指定），皆属于违规指定。
3. 如遇违规推荐/指定情况，请向华为公司投诉渠道（purchase_audit@huawei.com或BCGcomplain@huawei.com）进行反馈。
Q8：如何同华为保持良好的合作关系？从而更好地促进双方业务往来。
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A8：
1. 供应商应聚焦于华为合作项目的开发和交付，保质保量保障供应是做好华为客户关系的最佳方式。
2. 供应商应遵守华为诚信廉洁协议要求，除业务必要的交流沟通外，无需额外做华为的客户关系。
3. 华为采购实行集体决策制，任何个人都无法操控采购决策。
4. 华为基于反腐与内控管理的要求，不同岗位均有严格的轮岗机制。华为基于流程和角色而不是基于个人和供应商进行合作。供应商与华为双方应建立良好健康的组织关系，在不同层级不同领域开展稳定的交流合作。
四、共同构建和维护廉洁、公正、公平的采购业务环境
华为和供应商/合作伙伴携手一起，共同构建公平公正的商业合作环境，尊重并保护华为和供应商的共同利益，希望供应商/合作伙伴积极了解并遵守华为全球采购政策和要求，共同构建和维护廉洁、公正、公平的采购业务环境！
如您发现华为采购业务中存在以下问题，请通过如下邮箱之一及时反馈（purchase_audit@huawei.com或BCGcomplain@huawei.com）。
1. 华为供应商存在行贿、造假、关联关系、内幕交易等违规行为；
2. 华为采购组织、华为员工存在受贿、索贿、“吃拿卡要”等违规行为；
3. 在参与华为招标过程中受到不公平、不公正的对待，例如被排挤、被误导等。
华为公司将对投诉举报信息严格保密，并按照专业程序跟踪闭环。
I. Huawei's procurement organization structure
II. Huawei procurement hierarchical decision-making model
III. Top questions from suppliers
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Q1:How do we become a Huawei supplier? What are the steps?
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A1:
1.Huawei brings in suppliers to meet specific business procurement requirements based on the availability of existing resources.
2.Huawei proactively identifies a list of potential suppliers by comprehensively analyzing multiple factors such as industry ranking and cooperation willingness. Partners who are willing to cooperate with Huawei can also register their information on Huawei's official website.
3.Huawei sets different qualification thresholds for suppliers by category. Potential suppliers that meet the threshold requirements have an opportunity to become an official supplier after undergoing Huawei evaluation processes, such as the supplier sourcing and qualification process.
Q2:What are the steps of Huawei's supplier system certification? How long does it take to issue the onsite system audit result?
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A2:
1.Huawei's supplier system certification involves multiple steps, including supplier self-checks, onsite system audits, and collective decision making by the system review team.
2.The standards and requirements for Huawei's supplier system certification cover quality systems, manufacturing processes, social responsibility, occupational health and safety, and cyber security.
3.Huawei's SQE notifies suppliers of their certification results by email. The specific notification time varies based on the certification status and the completion of any required corrective actions. Generally, results are issued within three weeks of the onsite system audit. You can contact your corresponding SQE to inquire about the certification results.
Q3:How do we participate in Huawei projects after we are qualified?How do we win POs for the certified materials?
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A3:
1.After supplier qualification is completed, Huawei carries out material sourcing and qualification based on project requirements to ensure that the materials provided by suppliers meet the required specifications.
2.After material sourcing and qualification, Huawei selects the most suitable suppliers in a fair and just manner based on actual project requirements by comprehensively evaluating elements such as technologies, quality, and costs, and signs contracts and places POs based on the approved supplier selection results.
3.Supplier selection is completed through collective decision making by procurement decision-making organizations according to rules formulated before their execution, with the decision-making process properly archived to ensure fairness, justness, and transparency.
4.A supplier that has not been selected in any project for a long time may contact the corresponding CEG Buyer of Huawei for consulting.
Q4:How will we be paid after delivery according to the contract? What are the common factors that affect payment?
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A4:
1.Once acceptance and billing are completed according to the contract, Huawei issues payments on the first centralized payment date when the payment term is due.
2.Acceptance and billing must be completed before payment.
3.Suppliers can check the acceptance and payment status in the eSupplier system at https://scs.huawei.com/supplier
Q5:How do we become certified in more categories to expand cooperation with Huawei?
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A5:
1.Suppliers should first ensure the delivery and quality of existing categories and projects. Good standing in existing categories is required for those seeking to expand their cooperation with Huawei.
2.Huawei reviews the requirements for expanding the category-specific resource pool, initiates supplier sourcing and qualification, and gives more cooperation opportunities to strategic/preferred suppliers based on its actual business needs and supplier portfolio.
3.Suppliers can only expand the scope and scale of their cooperation with Huawei into multiple categories if they have received the necessary certifications and relevant project requirements exist.
Q6:What should we do if Huawei's non-procurement personnel, such as R&D and delivery personnel require product changes without notifying the TQC (of the Global Procurement Qualification Mgmt Dept)?
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A6:
1.All product change notifications (PCNs) for which the conclusions released in Huawei's IT system (eSupplier) or provided by the TQC are considered valid PCNs. Suppliers may not accept or execute any PCNs issued through other channels (including those received from Huawei personnel that are not with the TQC, such as R&D and delivery personnel).
2.Upon receiving a change request from non-TQC personnel, such as R&D and delivery personnel, suppliers should immediately notify Huawei's TQC. The TQC will arrange for relevant internal personnel to initiate a formal PCN review and verification. After the verification, the PCN results will be issued.
3.Changes involved in SPCNs include but are not limited to component end of production (EOP), function change, performance change, appearance change, and process change. If an SPCN application needs to be submitted, the change application should at least include the PCN number, change description, change handling solution, related documents/data, change notification, and related date.
Note: SPCN: Supplier product change notification
4.Any supplier who violates the PCN Agreement will be liable for compensation or liquidated damages in line with the Indemnity Agreement for Supplier Quality and Environmental Issues.
Q7:Will Huawei designate lower-level suppliers for material procurement? How will we be notified if lower-level suppliers are designated?
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A7:
1.Huawei purchases materials/services from level-1 suppliers. In principle, no level-2 materials/suppliers can be designated.
2.Except for level-2 materials/suppliers officially released by Huawei's corresponding CEG to level-1 suppliers in writing (eSupplier, email, agreement, etc.), designation in any other form is regarded as a violation, including but not limited to the manufacturer and model specified in Huawei's drawings/specifications, and direct or indirect designation by procurement, R&D, or related business departments in the name of individuals orally, by phone, by email, or by other means.
3.In the event of any recommendation or designation violations, please report them through Huawei's complaint channels (purchase_audit@huawei.com or BCGcomplain@huawei.com).
Q8:How can we maintain a good partnership with Huawei to promote future business transactions?
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A8:
1.Suppliers should focus on the development and delivery of Huawei's cooperation projects. Ensuring supply that meets the agreed upon quality and quantity requirements is the best way to maintain a good partnership with Huawei.
2.Suppliers should comply with Huawei's Honesty & Integrity Agreement. Except for necessary business communication, there is no need for suppliers to make extra efforts to cultivate good relations with Huawei employees.
3.Thanks to a collective decision-making system for Huawei's procurement, no individual can manipulate procurement decision making.
4.Based on anti-corruption and internal control management requirements, Huawei has a strict job rotation mechanism for different positions. Huawei cooperates with suppliers based on processes and roles rather than individual relationships. Suppliers and Huawei should establish sound organizational relationships and stably carry out communication and cooperation at different levels and in different fields.
IV. Jointly creating and maintaining a clean, just, and fair procurement climate
Huawei cooperates with suppliers and partners to build a fair and just business cooperation environment together, and makes every effort to respect and protect our common interests with suppliers. We hope that suppliers and partners can proactively understand and comply with Huawei's global procurement policies and requirements, and jointly create and maintain a clean, just, and fair procurement climate.
Please report to one of the email addresses（purchase_audit@huawei.com or BCGcomplain@huawei.com），if you find any issues in Huawei's procurement business，including:
1. Suppliers committing violations such as bribery, falsification, conflict of interest, and insider trading.
2. Huawei procurement organizations or employees committing violations such as taking bribes, soliciting bribes, or asking for kickbacks.
3. Unfair or unjust treatment occurring during Huawei's bidding, such as being excluded or misled.
Huawei will keep the information about reports and complaints confidential and track their closure process.